Pre-sales questions    

  • What information do customers need to know before purchasing packaging machinery?

    Answer: Customers need to know their own product information, such as the shape, size, weight, etc. as well as the packaging requirements for the speed and accuracy. At the same time, it is necessary to understand the space, power, and other conditions of the plant in order to select suitable packaging machine equipment.

  • How do customers choose the appropriate packaging machine model?

    Answer: Customers can choose the appropriate model based on their product characteristics and packaging needs. At the same time, it is necessary to consider factors such as the performance, price, and size of the machine to ensure that the selected machine can meet their own needs.

  • Is there a variety of packaging options available from Dade's mechanical products?

    Answer: Yes, there are many different packaging methods to choose from, such as bag packaging, bottle packaging, box packaging, etc. Customers can choose suitable packaging methods based on their own needs and product characteristics.

  • Is there a variety of packaging options available from Dade's mechanical products?

    Answer: Yes, there are many different packaging methods to choose from, such as bag packaging, bottle packaging, box packaging, etc. Customers can choose suitable packaging methods based on their own needs and product characteristics.

  • Can Dade equipment be customized?

    Answer: Yes, Dade can provide customized design services, the designed equipment can meet the special needs of customers.

  • How to ensure the performance and quality of packaging machinery?

    Answer: Dade has always been closely cooperating with leading brands at home and abroad. The core components of the machine come from world-famous manufacturers, providing full-time after-sales service and lifelong maintenance.

  • Does the packaging machine require on-site commissioning and installation?

    Answer: Yes, most packaging machines require on-site commissioning and installation. The customer needs to provide corresponding sites and equipment to facilitate installation and commissioning by our technical person.

  • How to carry out the maintenance of Dade packaging machinery?

    Answer: The packaging machinery needs regular maintenance to ensure the normal operation of the equipment. The customer can operate according to the maintenance manual provided by us, or entrust us with maintenance.

  • Does the customer's factory require training of operators?

    Answer: Yes, some operators can be arranged for corresponding training to ensure that they can master the correct operating methods and maintenance knowledge.

  • How to choose the transportation mode of Dade packaging machinery?

    Answer: Packaging machinery needs to be packaged well to ensure the intact of the equipment. Customers can choose suitable transportation methods based on actual conditions, such as automobile transportation, railway transportation, sea transportation, etc.

  • What materials and device need to be prepared in advance to purchase Dade packaging machinery?

    Answer: Customers need to prepare materials and device related to packaging machinery in advance, such as packaging materials, power sockets, cables, and air sources suitable for packaging machinery.

  • How to determine the price of Dade packaging machinery?

    Answer: The price of packaging machinery is affected by various factors, such as the model, performance, brand, materials, and other factors of the equipment. Customers need to consider their needs and budget comprehensively to choose the equipment that suits them.

  • What should I pay attention to when purchasing packaging machinery?

    Answer: When purchasing packaging machinery, customers need to pay attention to factors such as product quality and performance, after-sales service, and price. At the same time, it is necessary to understand the reputation of the manufacturer to ensure that the selected equipment is guaranteed.

  • How about the warranty period and after-sales service of Dade packaging machinery?

    Answer: The machines delivered by Dade have a corresponding warranty period and after-sales service. Customers can describe the specific situation and communicate with us to ensure that the equipment warranty and maintenance issues can be properly handled.

  • How to ensure the safe use of Dade packaging machinery?

    Answer: Customers need to operate in strict accordance with the equipment operating instructions, abide by safe operating procedures, and ensure the normal operation of the equipment and the personal safety of operators. At the same time, corresponding maintenance work needs to be carried out according to the use of the equipment to ensure the safety and stability of the equipment.